Shipping policy

We ship within the United States. Orders are processed on business days (Monday to Friday, excluding public holidays).

How long it takes

Orders ship within 1–2 business days after you place them. Counting from the day you order, most orders arrive within 6–10 business days, depending on the shipping option you pick at checkout.

Rates and delivery times

Economy — $7.90, 5–8 business days after dispatch

The delivery times above are counted in business days after the order leaves the warehouse — add the processing time above to get the total from the day you order.

Where your order ships from

Some items ship directly from our supplier's warehouse; the carrier and the box may differ from what you expect.

If your order is delayed

If we cannot ship within the time stated above, or within 30 days when no time is stated, we will notify you and offer you the choice of agreeing to a revised shipping date or cancelling your order for a full refund.

Tracking

You receive a tracking link by email as soon as the carrier scans your parcel. The link can take up to one business day to show movement.

Wrong or incomplete addresses

If a parcel comes back to us because the address was wrong, write to support@eighthourdesk.com and we will resend it or refund the order.

Cancelling an order

Write to support@eighthourdesk.com as soon as possible. While an order is still being processed we can cancel it or change the shipping address. Once it has been sent to be packed we can no longer stop it, and once a parcel is on its way please use the return process in our Refund policy.